Newsletters.Įstablish an ongoing, scheduled newsletter, and make sure it’s accessible in both print and electronic form. Links on the site can include important phone numbers, board members, association photos, and events. Association website.Ī website is a great tool for real-time information and allows for weekly alerts and reminders, facilitating positive interactions with the association. In times when face-to-face meetings aren’t an option, be sure to have a virtual solution in place, like GoToMeeting or GoToWebinar. Address meeting notices, open forums, and how new business gets presented. Adopt an agenda policy that makes it easy for the board, chairs, and owners to understand the order of business. Make meetings accessible to members and increase attendance and participation by setting the schedule a year in advance. Board meetings and informational meetings. You want to make sure that owners have plenty of opportunities to receive or access information.Ĭonsider these nine tools to promote transparency and effective communication.
The more forms of communication delivered, the better. Board members need to connect with individual residents and show that the HOA is run by people that care about them-not just an impersonal bureaucracy.Ĭommunication is most successful when it takes a variety of forms-personal and public, written and verbal. During this time of uncertainty, communication is more critical than ever, as people are looking to their leaders for guidance and support. Effective communication may be the single most important tool available to the board of directors to promote a positive and cooperative spirit within the association.
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